Messaging Policy
This page explains how text messaging from The Farm To You (THE FARM TO YOU LLC) works — how customers opt in, what messages we send, and how to get help or opt out at any time.
The Farm To You runs two separate text programs, and you choose each one independently: a transactional program (order, shipping and account alerts) and a marketing program (deals, new drops and ambassador updates). Marketing consent is collected separately and is never required to make a purchase. Message frequency varies. Message & data rates may apply.
Customers opt in on thefarmtoyou.com in three places — at checkout, during account sign-up, and on this SMS Terms page — by entering their mobile number and ticking one or both of two separate, unchecked consent boxes: one for order & account texts and one for marketing texts. Each consent is optional and independent, and marketing consent is never required to make a purchase.
These are the two separate consent checkboxes shown to customers (each optional and unchecked by default):
Opt-in keywords: START, YES, UNSTOP. After opting in you'll receive: "The Farm To You: You're now opted in. Msg & data rates may apply. Msg frequency varies. Reply HELP for help, STOP to cancel."
Reply HELP or INFO at any time. You can also email support@thefarmtoyou.com.
Reply: "Reply STOP to unsubscribe. Msg&Data Rates May Apply."
Reply STOP (or CANCEL, QUIT, UNSUBSCRIBE, END) to stop all messages.
Reply: "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."
Changed your mind? Reply START to begin receiving messages again, or re-enable texts in Account → SMS Preferences.
Your consent and mobile information are never shared with or sold to third parties for their marketing purposes. Consent to receive texts is not a condition of any purchase.
For full details, see our Privacy Policy and the SMS / Text Messaging Terms.
The Farm To You · THE FARM TO YOU LLC · Questions? Contact us or email support@thefarmtoyou.com.